He will tell you as it is and will give his honest opinion..
Wonderful services. Dr. Lach is excellent. Very high in demand, you may have to wait because of this. He takes his time with his patients and explains everything thoroughly. Kind and compassionate and will not do any procedure that he feels you do not need. Highly recommended.
Wonderful!! Dr Lach made me feel comfortable from the very first appointment..
No respect for their client's time. I called to make a facial appointment, requested late afternoon/early evening, and was told they now close at 5 pm and the last appointment is at 3:45. So, I scheduled the 3:45 appointment, LEFT WORK EARLY and arrived a few minutes early. At 4:10 I mentioned to the receptionist that my appointment was for 3:45 and was told 'she's just finishing up with a client and will be with you shortly'. At 4:20, the aestecian poked her head into the waiting room to inform me she was running a little behind and would only be another minute or two. At 4:25, I got up and left. Now, I ask you, what would have happened if I showed up 40-45 minutes late for my appointment?! My time is as valuable as theirs and clearly they do not respect that. I will be going to a new spa for my facial treatments.
The worst service. Second time I come here and by the first I should have known not to make this mistake again. But everyone may have a bad day so I gave them a second try. The experience for the first and the second visit is exactly the same. I waited a good 15 minutes in waiting area both times. And another 15 to be seen in the room and only 3 1/2 minutes for the procedure. The second time I came in for a 3 pm apt. And a lady walks in two minutes after me with a 3:15 apt but when they took me to the room. They took care of her first. I got 20 units of Botox and I saw him diluting it. Asked him what he was doing and he told me but 10 days later I have zero change in my forehead so I'm assuming he over diluted the product. I also assume he over diluted the product because of the fact that I got a promotion through groupon. So he basically used the amount I paid for not what his offer was.
I used a groupon initially and had no problems.
Kiela and Dr. Lach are amazing! I had severe acne now my skin is clear.
A Beautiful You is a US Hair Care Studio based in Southborough, Massachusetts. A Beautiful You is located at 154 Turnpike Rd # 130, Southborough, MA 01772, USA.
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